5 Day Chief Stew Course

Chief Stewardess / Stewards Course Overview

This four-day program is aimed at individuals who have worked in senior positions onboard for at least two seasons who are looking to consolidate their knowledge base and potentially build valuable new skills to help them become more effective in their roles.

Organisers: ITA

Duration: 5 days

Venue: ITA Training Center Antibes

Self-study: 15 hours

IAMI / GUEST Courses included in the package:

• 1 Day GUEST HR & Crew Wellbeing Unit 30
• 2 Days GUEST Destination, Event & Interior Management Course Unit 36
• 2 Days GUEST Foundation Leadership Course Unit 17

Certification:

On successful completion candidates will be awarded the following certificates:

• IAMI GUEST HR & Crew Wellbeing Unit 30
• IAMI GUEST Destination, Event & Interior Management Course Unit 36
• IAMI GUEST Foundation Leadership Course Unit 17
• ITA Training Chief Stewardess Management Grande Diplome

Course content:

• Establishing vision, mission and goals
• Create, implement and manage: inventories, checklists, departmental procedures, rosters, standard operating procedures
• Interior guidelines for Service, Housekeeping and Laundry departments
• How to manage the interior department and sub-departments
• How to plan, implement and review professional Administration and Information Management systems including contacts, records, schedules and standards
• Human Resources: recruitment, training & development, performance management, employee relations Health, Safety and Security: HACCP, food safety, Marpol, ISPS, PPE, risk assessment, accidents and near misses, safeguarding
• Plan and implement Event production and Event Management
• Plan, implement and manage Destination management and Itineraries Introduction to MLC, flag regulation and SEAs
• How to implement and manage Financial Planning systems, accounts and budgeting
• How to organise and manage Shipyard and Refit periods

Price: EUR 2100