5 Days Chief Stewardess Management Course Package

Management Package including:

• 2 Days Destination, Event & Interior Management Course – Unit 36
• 3 Days Foundation Leadership Course – Unit 17

Students will receive 2 GUEST Certificates + ITA Chief Stewardess Management Grande Diplome

Duration: 5 days

Venue: ITA Training Center Antibes

Package Price: EUR 2100  

5 Days Chief Stewardess Management Course Package includes:

• 2 Days Destination, Event & Interior Management Course – Unit 36

Event & Interior Management Unit 36, forms part of the GUEST III Management Program and designed to meet the occupational duties to qualify for the onboard Chief Steward/ess role. (Superyacht).

By following the IAMI GUEST Yacht Administration Program, students will gain an opportunity to confidently assist and work with some of the onboard administration.

The IAMI GUEST Yacht Administrations Program is available to those who have some responsibility with the onboard yacht accounting & administrations that support other onboard roles, such as Captain, Chief Officer or Purser. It is specifically tailored to ensure students gain skills and knowledge required to support some of the Administration duties within the onboard operations.

As yacht administration tasks have significantly increased over the last few decades and with most of the Heads of Department being responsible for some or all of elements of the onboard Administrations, from Accounting to Event Planning, the GUEST Administration Program covers it all.

Course Description:

• • • • Manage & review Health, Safety & Security Policies for the Interior Department
      • Manage & review Standing Operating Procedures for the Interior Department
      • Manage & review the Management Systems for the Interior Department
      • Manage & review Department Contact Records
      • Manage & review the Information Systems for the Interior Department
      • Manage & review the Rosters & Schedules for the Interior Department
      • Record keeping forAssets & Effects of the Interior Department
      • Order & manage Crew Uniforms
      • The processes & procedures of Event Production
      • Manage & meet Event Planning objectives & overcome challenges
      • Provide & organize Food & Beverage Event Services
      • Plan & manage the external services for onboard Events (at destination)
      • Research, plan & reserve Restaurant Bookings (at destination)
      • Research for planning events & actives at destinations to meet the guest expectations
      • Provide effective planning, logistics & risk assessment for a range of events & actives
      • Provide & present stunning itineraries to meet the guest’s expectations

Prerequisites:

For this Unit some formal training & / or onboard experience at an Operational level (minimum 2 seasons) required to be evidenced. IAMI GUEST Certificate on completion.

It is highly recommended that Unit 04 or Unit 34 be completed prior to attending Unit 36.

• 3 Days Foundation Leadership Course – Unit 17

Foundation Leadership Unit 17, is designed as a personal development platform by offering support and signposting of good leadership styles, affiliated techniques of leadership and methods of communication so as to meet the occupational responsibilities of a Leadership role onboard (Superyachts).Some formal basic leadership training and / or previous on-board training & experience up to an Operational Level.

The IAMI GUEST Leadership Program is available to support any professional Head of Department who is leading teams or those in charge of other onboard personnel and have a responsibility within their appointed roles to understand the impact of leading individuals and their department teams. The GUEST Leadership Units are designed as progressive training targeted for ALL onboard “team leaders”.

The Foundation Leadership Unit focuses on managing the challenges when taking on a HoD position for the first time and will continue to face. Such as how to motivate individuals & teams, effectively communicate, apply resource management principals and manage conflict situations.

The Advanced Leadership Unit take these learnt skill to the next level while appreciating the impact a leader has within the ranks. The module includes the development of self motivation, empathy and approach-ability, as well as the dynamics of diplomacy, motivation and influencing individuals and teams and the mediation of potential conflicts.

Students will receive 2 GUEST Certificates + ITA Chief Stewardess Management Grande Diplome