2-Day ITA Advanced Housekeeping, Valet & Laundry
Course Description:
This two-day course provides in-depth knowledge of the advanced aspects of Housekeeping and organisation skills required for the maintenance and smooth running of the Guest Interior. There is a thorough review of Housekeeping basics, followed by more advanced theory on the care and maintenance of surfaces and fabrics. Focus is also given to anticipating guest needs, time management and the importance of attention to detail in the Housekeeping department.
It offers invaluable tips, guidelines and practical training on how to apply and manage efficient laundry services onboard. It includes a thorough overview and practical sessions on professional ironing of garments and linens while also looking at useful procedures and simple steps which can save time while still ensuring the highest standards in equipment, garment and linen care.
It also covers the key aspects of valet service while providing an insight into the importance of the relationship between the employer/guest and the valet. Focus is given to applying efficient valet services such as handling guest clothing and accessories, suitcase packing and wardrobe management. Ironing and pressing of guest clothing, shoe care, understanding the correct attire for occasions and how to tie a bowtie are just some of the topics covered in this hands-on course.
Price: EUR 500
Course content:
- Advanced Laundry Service
Professional laundry services on-board
- Laundry labels & washing machine & dryer instructions.
- Machine usage & maintenance planning
- Treatment & care of various fabrics & fabric stain removal
- Professional ironing & use of roller press
- Health & safety practices
- Advanced Housekeeping Services unit 08
- Professional & efficient Housekeeping Services
- Professional fabric & surfaces care, maintenance & cleaning
- Correct cleaning techniques & correct use of chemicals & equipment
- Cleaning & maintenance procedures & schedules
- Detailing of guest & crew areas using procedures & schedules
- Health, hygine & safety Practices
- Advanced Valet Service
- The guest & valet relationship & discretion & confidentiality.
- Professional valet services & duties (butler, secretary & chauffeur)
- Handling guests clothes & accessories
- Suitcase packing techniques, luxury packing & delicate items
- Professionally cleaning different styles & types of shoes
- Professionally tie a bow tie & gentlemen’s tie
Prerequisites:
Minimum requirements: For this unit, some formal basic training & / or onboard experience (minimum 1 season) is required to be evidenced.
To reserve your place on our next course or for more information, please contact training@ita-courses.com or call the office: +33 (0)9 81 28 51 60.
(WhatsApp +33646046737)