2-Day GUEST Advanced Housekeeping, Valet & Laundry
Course Description:
This two-day course provides in-depth knowledge of the advanced aspects of Housekeeping and organisation skills required for the maintenance and smooth running of the Guest Interior. There is a thorough review of Housekeeping basics, followed by more advanced theory on the care and maintenance of surfaces and fabrics. Focus is also given to anticipating guest needs, time management and the importance of attention to detail in the Housekeeping department.
It offers invaluable tips, guidelines and practical training on how to apply and manage efficient laundry services onboard. It includes a thorough overview and practical sessions on professional ironing of garments and linens while also looking at useful procedures and simple steps which can save time while still ensuring the highest standards in equipment, garment and linen care.
It also covers the key aspects of valet service while providing an insight into the importance of the relationship between the employer/guest and the valet. Focus is given to applying efficient valet services such as handling guest clothing and accessories, suitcase packing and wardrobe management. Ironing and pressing of guest clothing, shoe care, understanding the correct attire for occasions and how to tie a bowtie are just some of the topics covered in this hands-on course.
Price: EUR 650
Course content:
- Advanced Housekeeping
- Detailing and preparation of the Guest Interior
- Cabin day and evening turn down service
- Anticipating guest needs
- Cleaning, care and maintenance of surfaces
- Cleaning, care and maintenance of fabrics
- Maintaining cleaning equipment
- Advanced Laundry
-
Laundry guideline book- Crew and Guest Laundry procedures
- How to manage fabrics, care labels and
stain treating - Professional ironing and laundry techniques
- Care of laundry equipment
- Laundry products: their properties and uses
-
Valet
- Dealing with guest clothing and accessories
- Wardrobe management and organisation
- Packing and unpacking techniques, including luxury packing
- Cleaning and care of a range of different types and styles of shoes
- Ironing, pressing and starching a range of different items of guest clothing
- How to professionally tie a bowtie and gentleman’s tie
- Understanding attire for various occasions
Prerequisites:
Minimum requirements: Candidates must have some formal basic training and / or previous on-board training and experience-minimum of 1 season.
For more information on courses, prices and dates please contact training@ita-courses.com or call the office: +33 (0)4 93 61 16 10.
