1-Day IAMI GUEST Human Resources & Crew Wellbeing – Unit 30

Unit 30 forms part of the GUEST ​Hospitality MANAGEMENT ​PROGRAM – Yacht Chief Stew CoC

Unit 30 is designed to meet the occupational duties to qualify for the onboard Chief Steward/ess role. (Superyacht).

The IAMI GUEST Yacht Administrations Program is available to those who have some responsibility with the onboard yacht accounting & administrations that support other onboard roles, such as Captain, Chief Officer or Purser. It is specifically tailored to ensure students gain skills and knowledge required to support some of the Administration duties within the onboard operations.

As yacht administration tasks have significantly increased over the last few decades and with most of the Heads of Department being responsible for some or all of elements of the onboard Administrations, from Accounting to Event Planning, the GUEST Administration Program covers it all.


Prerequisites: Some evidence of onboard experience & / or prior learning is required  for attending Management Training.


Course Content:

  • Purpose, aims & relevancy of Maritime Conventions, Health, Safety & Security Policies.
  • Impact & practices of the Yacht Standing Orders / Ethical Code of Conduct.
  • Purpose, role & responsibilities of Human Resources within the Superyacht Sector.
  • Crew Contracts & Agreements (inc the SEAs & MLC policies)
  • Crew qualifications compliance & relevant certification
  • Crew Files, Crew Administrations & Processes
  • Development of Crew job description specifications for recruitment
  • Effective Interviewing Techniques & Selection Process
  • Implementation & management of new Crew “Induction Process”
  • Implementation & regulation of Employee Relationship Management
  • Implementation of Crew Performance Management
  • Implementation & management of Crew Training Development & Opportunities
  • Management & commitment to Crew Wellbeing
  • The impact of stress on mental, emotional & physical health.


Organiser/s: ITA Training

Duration: 1 days

Venue: ITA Training Center Antibes

Price: EUR 500


To reserve your place on our next course or for more information, please contact training@ita-courses.com or call the office:  +33 (0)9 81 28 51 60.
(WhatsApp +33646046737)

Upcoming dates