Ocean Wave Monaco
Ocean Wave offer all levels of Food Safety Training, accredited by HABC and compliant with CISR, MCA and many other flag states. An ideal course for all levels and all departments, including deck!
Course Location
Courses can be held at either of our premises in Monaco or Antibes, and are ideal for running on-board your yacht, at a time and place to suit you and your crew (up to a max of 10 crew per course).
Courses in collaboration with Ocean Wave
½-Day GUEST Cigar Service
Course Description
This introduction to the world of cigars offers a sound theoretical foundation and provides candidates with the ability to deal with cigars confidently and develop a greater appreciation for this luxury item. Understanding production and correct handling methods, as well as what to do when a guest requests a cigar, are all skills taught in this module.
1-Day GUEST Advanced Floristry and Plant Maintenance
Course description:
Our floristry course will give you an understanding and practical experience of the fundamentals of floristry and plant care, including the elements and principles of floral design, storing, conditioning and handling of flowers, how to source and order flowers as well as the ability to create stunning displays using the principles of colour schemes, placements and dimensions. In addition, the course will give you a great understanding of using different types of plants in arrangements and how to care for popular plants.
1-Day GUEST Advanced Housekeeping
Course Description:
This one-day course provides in-depth knowledge of the advanced aspects of Housekeeping and organisation skills required for the maintenance and smooth running of the Guest Interior. There is a thorough review of Housekeeping basics, followed by more advanced theory on the care and maintenance of surfaces and fabrics. Focus is also given to anticipating guest needs, time management and the importance of attention to detail in the Housekeeping department.
1-Day GUEST Advanced Laundry
Compulsory before Valet Service module
Course Description:
This one-day course offers invaluable tips, guidelines and practical training on how to apply and manage efficient laundry services onboard. It includes a thorough overview and practical sessions on professional ironing of garments and linens while also looking at useful procedures and simple steps which can save time while still ensuring the highest standards in equipment, garment and linen care.
1-Day GUEST Advanced Table Decorations
The aim of this fun and interactive one-day program is to focus on inspiring creativity and perfecting the finer details of table decorating to create the ‘WOW Factor’ for guests.
We study the:
- Basic concepts of symmetry and design
- Principles of colour, creating colour pallets
- Optimization of items customarily used as table decorations aboard, as well as exploring new and innovative ideas created by the use of more unusual decorating items. An exercise in ‘Thinking outside the box’
- Use of flowers – fresh, dried and artificial
- Use of seasonal fruits and vegetables
- Use of regional products
- Creative use of foliage
- Creative use of water (floating fruit, candles, flowers, coloration of water and submersion of flowers)
- Creation of themed table designs for special celebrations
- Use of different Napkin folds and napkin rings as well as chair decorations for themed evenings
On completion of this course, interior crew will have gained an important insight into how to use table decorations to enhance dining tables, helping to create the perfect experience for their guests.
Upcoming dates
1-Day GUEST Spirits & Mixology Module
This course focuses on core spirits as well as the practical element of learning to make cocktails, including which tools to use, understanding recipes, the importance of a balanced drink and creating new combinations.
Some formal basic training and/ or previous onboard training (minimum 1 season) is required for participation on this course.
2-Day GUEST Advanced Valet
Course Description:
This two-day course covers the key aspects of valet service while providing an insight into the importance of the relationship between the employer/guest and the valet. Focus is given to applying efficient valet services such as handling guest clothing and accessories, suitcase packing and wardrobe management. Ironing and pressing of guest clothing, shoe care, understanding the correct attire for occasions and how to tie a bowtie are just some of the topics covered in this hands-on course.
4-Day GUEST Introduction to Interior Training
Overview
This four-day intensive course is guaranteed to teach you all you need to know to get you started in the yachting industry. You will get a clear overview of back of service, front of house, laundry, crew etiquette, administration and human resources. By the end of the course, you will be able to accurately interpret exactly what your owner or charter guests want by assessing the situation thanks to your training.
Barney Levy – Bar & Mixology
With 7 years of cocktail making experience, Barney is an expert mixologist that will also put on a show for you while preparing your drinks. After spending 2 years studying hospitality service, he perfected his skills in a cocktail bar in Cannes and after that was often hired by various companies and private events. Now he enjoys testing out different ingredients and playing with them to get new cocktail flavors and will even go so far as to make you a cocktail out of ginger beer.
Chief Stew Course
Chief Stewardess/Stewards Course Overview
This five-day program is aimed at individuals who have worked in senior positions onboard for at least two seasons who are looking to consolidate their knowledge base and potentially build valuable new skills to help them become more effective in their roles.More ➺
GUEST 5-Day Advanced Leadership and Management
Course Description:
The Advanced Leadership and Management courses provide a thorough grounding in both theory and practical application of the different skills, tools and tips needed for the efficient management within a yacht’s interior. Participants are taught a variety of transferable techniques and skills, as well as the knowledge and ability to smoothly and efficiently manage themselves, individual crew and entire teams, both onboard and ashore.
GUEST – Purser training
Information coming soon, please contact us for all details.
HABC Food service Level 2 City and Guilds – 1 day
Overview
1 day
Food Safety Level 2 is a qualification aimed at chefs, stewardesses and all food handlers. The qualification is intended for those already working on yachts and those who are preparing to work in the industry.
Accredited by HABC and compliant with CISR, MCA and many other flag states.
HABC Level 3 Supervision in Food Safety City and Guilds
Overview
2 days
With the responsibility of preparing & serving of foods, this Course identifies with any possible problems and recommends solutions. This Course is important and ideally suited to those responsible for supervising and overseeing members of staff/crew.
Particularly relevant to those developing or monitoring a HACCP based on food safety management procedures and systems within any form of the catering business.
Accredited by HABC and compliant with CISR, MCA and many other flag states.
Impact Crew
Impact Crew is a research based training organisation, catering for the unique needs of the superyacht industry, working with our clients to develop their leadership capability both on board and ashore.
Invite Impact Crew’s professional team of consultants to help you take control of crew morale, performance and retention; creating stable and harmonious crews.
James Dicks – Bar & Mixology
James is a self-taught gin expert offering gin tasting experiences, cocktail making classes and a mobile bar service for events, called The Caravan Concept. Originally from Liverpool, where the gin industry was booming, James decided to bring a bit of that magic to the South of France. Now his gin bar is stocked with around 80 of the best gins from around the world, all there to make you have the best gin experience possible. James’ absolute favourite one is the Earl Grey Tea Gin and his go-to cocktail is a modified version of Tom Collins, which he will definitely want you to try.
Kim – Interior
Kim Woodey has over nine years’ experience working on board large motor yachts, cruising both well-known and far-flung regions of the world.
Having worked predominantly as Chief Stewardess and Purser on both private and charter vessels, she has been involved in all aspects of the daily running of the vessels, as well as, refit and new build projects.
She knows first-hand the challenges her students may face. Drawing on her previous experience as a teacher, Kim is ideally suited to provide a relaxed yet focused environment helping her students gain an in-depth understanding of the highest levels of service, housekeeping and organisation.
Lucy Hogan – Marketing & Training consultant
Lucy spent many years in Australia working at Vicsail importing Beneteau, Lagoon Catamarans and Nautor’s Swan yachts. While working at Vicsail, she spent (my) her time on the dock carrying out detailing, rigging, varnishing, gel coat repairs and helping out with deliveries and general maintenance throughout Australia. Lucy would also take clients out sailing on a weekly basis and carry out test sails and calibrations on the boats. Her roles also included organizing boat shows, regattas and test sails of new models Australia-wide as well as throughout Europe. She spent the last four years at Vicsail specialising in marketing and advertising, including work for magazines such as Boat International, Ocean magazine and Yachting World.
Contact details
e-mail: lucy@ita-courses.com
Office number: +33 (0)4 93 61 16 10
Mobile: +33 (0)6 46 64 10 61
Need your ENG1 and ML5 medicals ?
There are three MCA qualified doctors in the area
Dr Patrick Island & Dr C Besse
+33 (0)4 93 12 95 66
Le Forum, 1913 Route de Cannes, 06560 Valbonne
Dr B Lavagne
+33 (0)4 93 67 03 07
“Le Vendome” C, 4 Chemin du Tanit, 06160 Juan Les Pins
Dr C Trim-Cauchois
+33 6 43 91 75 79
Yacht – Club de Monaco, Espace Calypso – Belle Classe Academy, Quai Louis II, 98000 Monte-Carlo
For a full list of MCA approved doctors World Wide go to:
https://www.gov.uk/government/publications/mca-approved-doctors-overseas
Politeness in the Yachting Industry
Please,
Now this maybe an obvious thought to many of you, but it seems to be a point of disgruntlement from all ages and backgrounds. I have just returned from a trip to the UK, the first thing I noticed there was the customer service and friendliness of all I interacted with. This is not just face-to-face, but written too. Perhaps I have been living away too long! From small villages, towns and cities the people I communicated with had a genuine care for politeness, respect and expressing themselves positively. From opening doors, assisting each other in various ways, I was pleasantly surprised. Just a simple ‘please’ or ‘thank you’.
Thank You!
We hear much about the new generation and their lack of respect and politeness in general, is it the iPad, technology etc.. they are being labelled with? Is it lack of education, or pure laziness?
As a recruitment consultant working with all ages and backgrounds I deal with numerous people each week, this is mainly via the Internet, social media and emails. One fact that reoccurs, in some cases, is the general rudeness of candidates, and, also captains/clients too, hence across the board. It seems the written word is not of importance, the person is not physically in front of you etc.. the reader ignores the courtesy of a reply. We need to know what is going on, where they are, availability, preference of position they are seeking, and so on… We provide a service personal to your request. We pride ourselves on ensuring you find the right position for a good successful working career.
This also applies to the client too. We discuss the position with the candidate, interview, assist the correct formation of their CV, check references and certification…this is a timely process. We then forward their CV, upon request, only to receive no answer or response. No common courtesy..Nothing! Is the CV in cyber space? So we telephone, and more often than not we receive a voicemail, we call again after a day, still nothing! So why contact us in the first place to assist your request?
Is the position still available? Too busy? Politeness is respect, and it only takes a very short time to call or write an email. In an industry that requires professionalism, discretion, respect etc… this lack of politeness is contradictory, unprofessional and rude.
So I have had my rant!.. I have heard from other businesses associated with the yachting industry and this seems too common… we are a small community overall, we should all pride ourselves on foundations of politeness, respect, helping each other. Next time you think ‘Oh I’ll answer that tomorrow’, or plainly ignore.. remember, there is a person on the other end waiting for a response, a chance to work …
Ship’s Cook Certificate of Competency
Overview
2 days
Accredited by HABC and compliant with CISR and MCA
It is a requirement (as of August 2014) for all Chef/Cooks on board charter yachts with 10 crew or more to have an MCA Ship’s Cook Certificated crew member onboard at all times. This is the result of changes in the law brought about by the Maritime Labour Convention (MLC 2006). The assessment provides a way for all chefs to have their skills objectively assessed in a controlled environment. The purpose of the assessment is to verify that a candidate can cook correctly and safely across a specified range of techniques and foodstuffs.
Spring Brings New Beginnings
We have reached a bumpy road with the Covid 19 virus but one needs to focus on the next phase and work through this challenge. Yes! Life is full of challenges and part of your skill set is your resilient personality.
Abacus & March and Interior Training Academy (ITA) are working from home, available for WhatsApp interviews and continuing to communicate and advise recruiting yachts. Feel free to contact Lucy Hogan (training@ita-courses.com) to discuss your training requirements and ITA is offering a 10% discount on all courses booked this month.
Furthermore, it is our duty of care to keep our candidates up to speed with the current situation regarding Covid-19. It is an uncertain time with constant updates. Please refer to the MCA website for the latest guidelines issued.
Stay safe, social distancing is imperative, wear masks when you are outside. More importantly, we are here for you!
Terry Gilmore
Senior trainer and CEO
With over 40 years’ experience working within the yachting and private sector, Terry began his career at the age of 20, mastering his skills to become a Chief Steward/PA by the age of twenty-six. He was extensively trained in St Moritz during the 70’s by Madame Pedrini, who was at that time privately responsible for the Shah of Persia’s family residence in Switzerland.
Employed by important clients of differing nationalities in accordance with their requirements and requests, Terry’s wide knowledge and experience is second to none. He is extremely professional, and well equipped to train students to the necessary standard required within this industry.
Contact details
E-mail: terry@abacus-march.com
Office number: +33 (0)4 93 61 16 10
Mobile: +33(0)6 88 13 08 58
Vanessa Hodgson – Interior
Following University, Vanessa, managed a Solent-based charter company for three years, assisting them in the development of their corporate business, facilitating team-building and demonstrating strong leadership skills. She went on to successfully work as deck/stew progressing to chief stewardess, a role she held for over seven years. Vanessa eventually formed a professional crew recruitment and yacht services company ashore in England, with continuing success. With her expert knowledge of the yachting industry Vanessa is a valuable member of our Interior training team.
Where to start?
So your decision is made and your off to join the Yachting industry!
So where do you start?
First and for moth you need you STWC10 Crew Basic Training.
This is a 5 day MCA approved course, and during these five days you will run through personal safety, social responsibilities, Fire prevention, firefighting, personal survival techniques and elements of first aid and security awareness.
For more information please contact training@ita-courses.com or call: Lucy +33(0)6 46 64 10 61 for more information and course dates.
