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Professional crew training with industry recognition
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      • 4-Day GUEST Introduction to Interior Training
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      • ½-Day GUEST Cigar Service
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      • 2-days GUEST Admin & HR Course
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      • 3-day WSET Wine Course Level 2
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2-days GUEST Admin & HR Course

We take an in depth look at the Administration and Human Resource skills required to successfully run the Interior department. This course provides a sound theoretical foundation as well as practical training in creating and using checklists, Standard operating procedures (SOPs), inventories, interior manuals for all Interior sub-departments (Service, Housekeeping & Laundry) as well as uniform inventories, ordering and purchasing. We look at the importance of communication, health and safety and develop key Human Resource skills such as how to manage the team and recruitment.

Duration: 2 days

Course content:

  • Establishing vision, mission and goals
  • Create, implement and manage: inventories, checklists, departmental procedures, rosters, standard operating procedures, Interior guidelines for Service, Housekeeping and Laundry
  • How to manage the interior department and sub-departments
  • Information management systems for contacts, records, schedules and standards
  • Human Resources: recruitment, training & development, performance management, employee relations.
  • Health, Safety and Security: HACCP, food safety, Marpol, ISPS, PPE, risk assessment, accidents and near misses, safeguarding

Course requirements: Minimum 2 seasons experience

Contact training@ita-courses.com for further information.

Upcoming dates

organise

2-day Admin & HR Course – 2021-03-01

« Excellent training with excellent trainer » 3-day WSET Wine Course Level 2

Upcoming Events

  1. 2-day Admin & HR Course – 2021-03-01

    1 March@ 9:00 AM - 2 March@ 5:00 PM CET
  2. 1 Day – HABC Food service Level 2 City and Guilds – 2021-03-03

    3 March@ 8:00 AM - 5:00 PM CET
  3. 2 Day – Ship’s Cook & Food service Level 3 City and Guilds – 2021-03-04

    4 March@ 9:00 AM - 5 March@ 5:00 PM CET
  4. 3 Day – WSET Wine course Level 2 – 2021-03-08

    8 March@ 9:00 AM - 10 March@ 5:00 PM CET
  5. ½-day GUEST Cigar Service – 2021-03-11

    11 March@ 9:00 AM - 5:00 PM CET
  6. 2-day Introduction to Silver Service – 2021-03-15

    15 March@ 9:00 AM - 16 March@ 5:00 PM CET
  7. 2 Day – Ship’s Cook & Food service Level 3 City and Guilds – 2021-03-18

    18 March@ 9:00 AM - 19 March@ 5:00 PM CET

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Courses

  • Food & Hygiene Courses
  • Interior Training
  • Management & Advanced Courses

Next Scheduled Training

  1. 2-day Admin & HR Course – 2021-03-01

    1 March@ 9:00 AM - 2 March@ 5:00 PM CET
  2. 1 Day – HABC Food service Level 2 City and Guilds – 2021-03-03

    3 March@ 8:00 AM - 5:00 PM CET
  3. 2 Day – Ship’s Cook & Food service Level 3 City and Guilds – 2021-03-04

    4 March@ 9:00 AM - 5 March@ 5:00 PM CET
  4. 3 Day – WSET Wine course Level 2 – 2021-03-08

    8 March@ 9:00 AM - 10 March@ 5:00 PM CET

View All Events

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